Scheme cheat sheets

I made up some cheat sheets for casing that will go on the desk at the case to find those really hard to find addresses that the side cheat sheets don't help with. It's for those pieces of mail that you just CAN'T find. I used my original scheme sheet to help me make the notes..... I labeled each case A, B, C, D so you know which case it's on, then the number of the row, and R,C, or L is the position on that row, right, center or left.

Then I went to Excel in the computer and put in the information. I gave that file to my supervisor and he cleaned it up for me a bit, formatted it some. I wound up using that to make notes for another project....I still have some things to add to this one, so I'll post updated pics when I get it reprinted.

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5 Things I would like my customers to know.....

Does anyone else feel like there is a big lack of communication when it comes to the post office? Yeah, I thought so. I see so many posts everywhere on social media from people who have problems with their mail, looking for answers, frustrated by the same problems over and over, and then those that answer the questions don't really know the answer. Sometimes with the most basic of questions they'll get answered, but there are some comments that are either someone's opinion of how it should be, or just completely off the mark....or they're not answers but other people sharing their own frustrations, which turn the post into a huge gripe fest about how horrible the mail service is. Customers don't like calling 1-800-ASK-USPS because they're talking to a customer service rep somewhere on a computer who's only help (usually) is to connect them with their local office. Then when you get in contact with the local office (usually the supervisor or a cler...

Labeling boxes

This is for the regular carriers out there. Take a few minutes one day and look at your route as if you've never done it before. That can be tough, but it's important. Since I'm fairly new on my route, I still remember the first few weeks trying to learn the case, delivery, special notices, all that stuff. I'm lucky with all of my boxes being in NBU's it's a lot easier to figure out the addresses in the boxes on the street if they aren't marked well, at least you don't have to stop to open the box and look inside. I know in some more rural areas the houses have sign posts at the end of the driveway so knowing you're at the right house is a little easier, but here in AZ you're just left to wonder sometimes. If a box is not properly marked on the outside, what do you do? I believe our management says we are not supposed to mark on the outside of the box. Many times as a sub I had to stop and open the box to see if the address was on the ...

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