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Showing posts from March, 2016

5 Things I would like my customers to know.....

Does anyone else feel like there is a big lack of communication when it comes to the post office? Yeah, I thought so. I see so many posts everywhere on social media from people who have problems with their mail, looking for answers, frustrated by the same problems over and over, and then those that answer the questions don't really know the answer.  Sometimes with the most basic of questions they'll get answered, but there are some comments that are either someone's opinion of how it should be, or just completely off the mark....or they're not answers but other people sharing their own frustrations, which turn the post into a huge gripe fest about how horrible the mail service is.  Customers don't like calling 1-800-ASK-USPS because they're talking to a customer service rep somewhere on a computer who's only help (usually) is to connect them with their local office.  Then when you get in contact with the local office (usually the supervisor or a cler...